How Do You Go The Extra Mile For A Customer?

Have you heard the term “going the extra mile”? If you’re in business or have ever taken a customer service training, you most likely have heard the term. What does “going the extra mile” have to do with implementing ideas? Ideas are about more than new products or services or big things. You have ideas […]

The Most Important Tool…You!

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If you are perceived as a strong and positive communicator, others tend to look to you as a leader—whether you have a title that designates you as such or not. 100% of a message is communicated in small part, through the words you choose to use, through your tone of voice, and most of all, […]

Market Leader vs Market Challenger – THIS Is How to Remain Market Leader

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What separates a person or business as a market leader instead of an “also ran” or “rest of the pack”? One key characteristic is adopting a “cause”, rather than a “because”, mode of thinking and idea-generation. Here’s what I mean by “cause” and “because” modes of thinking and acting on ideas.   Cause – taking initiative […]

Tips for Conversations & Small Talk

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A key component of your success journey is continually learning, developing your skills, and gathering the tools you need to achieve your goals. Use these tips to help you start, continue, and end conversations. Being a skilled and interesting conversationalist helps your personal and professional stature soar. Pay attention to other people’s interests and activities. […]

How To Convey Ideas Effectively

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Your ideas have to make sense in order to make cents. Or dollars. Or millions of dollars! Make sense to make cents? What does THAT mean, speaking of making sense? Well, this is a story of an all-too-typical situation. You’re in a meeting. You have an idea and you bring it up at the meeting. […]

Chesapeake Women’s Network bolsters female-owned businesses

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GRASONVILLE — The luncheon held by the Chesapeake Women’s Network of Queen Anne’s County Thursday, Sept. 13, was an opportunity to not only mingle but also to strategize. The event, held at Harris Crab House, was attended by nearly 50 individuals all looking to expand their contacts and hear from author and successful business owner, […]

How Mr. Zip’s “Silly Idea” Became a Solution to a National Issue

Silly Idea Solves National Issue

This is a great story of how a silly idea and ugly children’s sketch came to solve a national issue. Mr. Zip’s Legacy When a member of an Idea MindTeam(TM) has a “silly idea”, rather than judging it, help figure out how to turn the idea into reality and strategize an implementation plan.

Bring Ideas To Fruition – Here’s How To Make Your Ideas Happen!

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Ever see a fish doing push-ups? I heard a saying that “transformation without action is like a fish doing push-ups”. So if there’s no such thing as a fish doing push-ups, then there’s little chance that transformation – whether your business, career, or life – will happen without your taking action. Snapping your fingers, or […]

100 Affirmations

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When you diet (or try to gain weight) you do not try something new every day. A lasting change comes about when you initiate a new step once a week and practice every day. Eventually, real behavior change—that lasts—becomes a part of you. When spoken on a daily basis, affirmations change lives by changing unconscious […]

Overload in the Workplace

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  The impact of information overload can be deadly to a good idea, a budding project, or action that should be pushing you toward your goal. Information overload in the workplace is a common complaint for many professionals today, as data-driven decisions become ever more important. But how do we restrict the impact of information […]

Employee Engagement and Culture Change

Things like Diversity, Equity and Inclusion or Emotional Intelligence are more than trendy catchphrases or legalities.  When they become part of your culture, DEI and EI are the keys to your company’s growth, success and legacy.

  • Diversity, Equity and Inclusion (DEI) steps that strengthen your team and boost your bottom line
  • How do you harness…and hold onto…your team’s Emotional Intelligence?
  • How to have Tough Conversations with positive outcomes
  • Rethinking Assessments so they actually work for your team and your organization