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Josh and Sylvia are joined virtually by our partners Dawn and Mark of The Shuler Group. We discuss what it takes to be successful working remotely and how to manage people who aren’t in the office.

[:28] The challenge has been a long time issue. How do you manage flexible work staff that isn’t physically in the office? You have to have systems in place, trust, and a certain skillset.

[1:30] Manage the measurable. Are the deliverable being done on time?

[3:25] Some people need structure given to them. People need different things.

[4:44] Is there a way to assess employees and managers who would succeed remotely?

[5:24] Some people don’t take initiative. It’s about how you manage them regardless of the environment.

[8:35] You need to be a good manager who understand their staff.

[10:00] Ken Blanchard Situational Leadership Model

[10:34] Assessments are about understanding yourself and others. We don’t all need to be the same, it’s about honoring what our differences offer.

[11:57] THE PLATINUM RULE – “Treat others how they want to be treated”

[12:11] It all comes down to communication and emotional intelligence.

To learn more from our book about high performance teams and organizations, check out www.internalmasterminds.com.